We have 2 wholesale stores. https://fantbaby.com is our main store. It contains the majority of our mother and kid products. such as cloth diapers, training pants, feeding supplies, clothing, baby toys, and bedding. https://ocean.fantbaby.com is our store for high volume or very heavy commodities such as mommy bag, silicone tableware and Bedding and clothing for fall and winter.
The main website offers an accurate and flexible shipping price, friendly to small orders and shipping priced by per kilogram. The major shipping method is express shipping.
https://ocean.fantbaby.com support ocean shipping + express , railway + express , shipping air + express and express directly to door. The shipping time will be longer, but the unit shipping costs are lower.
How to place the first order ?elfadmin2021-08-03T08:35:55+00:00
For online orders, we support PayPal and the credit card payment channels supported by PayPal gateway.
Also, you can choose the bank transfer option, an extra 2% discount will be applied. We will ship out your order when we receive the payment.
We also support offline VISA, Master, T/T, ApplePay, WesternUnion, Boleto, Alipay and Wechat Pay. Please contact us if you need the service above.
Did I place my order successfully? How can I check the status of my order?elfadmin2021-08-03T08:51:51+00:00
We will start processing your order after we receive it. Usually we process within 72 hours.
If some items are out of stock (Why?) , we will consider whether to send you the in-stock items first or wait for them to arrive and send them out together.
What logistics will be used? How is shipping charged?elfadmin2021-08-03T09:23:08+00:00
We will calculate the shipping cost based on your location and the weight of your order. we use express such as UPS, FEDEX, DHL, DPEX, TNT etc. You may not be able to specify a courier due to scarcity of logistics resources.
If you would like to use a different shipping method, please contact us for a shipping quote.
If you have your own freight forwarder, we can ship directly there. Please fill in your mainland China address and we will ship to that location for free.
Have doubts about the weight and shipping costs?elfadmin2021-08-03T09:23:02+00:00
After our years of experience, the total weight of the order has an error of no more than 3%.
For some items, the weight we fill in is greater than the actual weight. This is because the courier company will divide the volume of goods (cm³) by 5000 (6000 for air and ocean shipping) as the volume weight if it is greater than the actual weight.
Shipping prices changed everyday, we may not be able to update in real time.
If you have concerns about shipping prices, please contact us for a latest shipping quote.
During the pandemic, prices for all shipping methods have been sky-high.
Therefore, we’ve covered a part of the shipping costs for you.
Usually, our quoted price will be lower than the actual shipping cost.
When will I get the tracking number?elfadmin2021-08-03T09:22:56+00:00